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EFFECTIVE MONDAY, OCTOBER 21, Patients visiting 170 Maple Avenue will enter from Maple Avenue and exit onto Davis Avenue. Please be aware of this new traffic pattern.

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  • For Patients
  • Medical Records

Medical Records

The Medical Records Department, also known as the Health Information Management (HIM) Department, keeps documentation of each patient’s medical care during hospitalization. The medical record includes test results, medications, treatments or therapies, X-rays, and reports.

You can obtain your records in multiple ways:

  • By filling out an Electronic Request for Records
  • To follow-up on an existing request please call 914-681-2207
  • To request Radiology Images (CD) please call 914-681-1260
  • MyChart questions please call 1-855-226-3070
  • Health Information Management Department please call 914.681.1105.

White Plains Hospital now offers an Online Patient Record Request tool for the following individuals to request patient records:

  • Patients requesting their own records
  • Parents of minor patients requesting records
  • Caregivers acting on behalf of a patient (i.e. power of attorney)

The online tool verifies your identity by asking for a photo of your driver’s license, which can be taken via webcam or smartphone. There is no additional charge to use this service.

Please note: Chrome, Safari and Firefox are the recommended browsers for this application. If you encounter any issues with your electronic request, please call 914.681.1105.

Request your records

 All requests should be fulfilled within 30 days, but we strive to process them within 10 business days.